Lost Credit or Debit Card?

  • If your ACCESSbank Debit Card is lost or stolen, please call 1.800.554.8969 immediately.
  • If your ACCESSbank Business Credit Card or is lost or stolen, please call 1.800.558.3424 immediately.

Keep Yourself Safe from Fraud:

  • Check your account often for suspicious activity - either through the Internet, phone or statements.
  • Be wary of your surroundings and of other people who may be near you at the ATM.
  • Use your body or hand to "shield" the pin pad or ATM as you enter your pin.
  • Always take your receipts with you and check them against your statements.
  • Report unauthorized transactions immediately.
  • Never give your personal or financial information in an email or over the phone unless you have initiated the contact.
  • Use online banking to protect yourself.
  • Monitor your credit report. Order a free copy of your credit report annually from each of the three credit reporting agencies at annualcreditreport.com

If you Suspect Your Identity has been Stolen:

  • Call ACCESSbank and credit card issuers immediately so we can start working on closing your accounts and clearing your name.
  • File a police report and call the fraud unit of the three credit-reporting companies; TransUnion (800) 680-7289, Experian 888.397.3742 and Equifax 800.525.6285