COVID-19 information & resources


Easier ACCESS to Savings

The Federal Reserve announced that it would provide relief from the six-per-month limit on transfers or withdrawals from savings accounts under Regulation D, effective immediately. This action, is intended to grant more flexibility to consumers to access their savings deposits at a time when many are facing financial hardships due to this pandemic. Please contact your banker  if you have any questions regarding your account. Our retail team can customize a solution to meet your needs. If you don't have a banker, click here to contact us and someone from our team will be in touch soon. 

Coin shortage

It's time to deposit your spare change. When businesses temporarily closed due to COVID-19, consumers avoided using cash and the number of coins in circulation dropped significantly. The U.S. Mint is now asking consumers to donate their spare change to help with this nationwide shortage. You can deposit your coins at any ACCESSbank location.


If you're experiencing a financial hardship at this time, we've provided options below to help. Click on the links to complete our Skip-a-Payment Application or our Debt Relief Form. 


The IRS and Cyber Security & Infrastructure Security Agency (CISA) warns individuals to remain vigilant to scams related to COVID-19. ACCESSbank will never call, email or text you asking or your personal information. Please take the following precautions to protect your finances.
  • Avoid clicking on links in unsolicited emails and be wary of email attachments.
  • Use trusted sources—such as legitimate, government websites—for up-to-date, fact-based information about COVID-19.
  • Do not reveal personal or financial information in email, and do not respond to email solicitations for this information.
  • Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on Charity Scams for more information.
To learn more about reporting suspected scams by going to the Report Phishing and Online Scams page on Sign up for fraud alerts at ACCESSbank today.

Additional Resources

The federal government has put special protections into place that change the way some creditors report information to their credit bureaus. Payment history is the most important factor in your credit scores. Learn more about how to protect yours.
If you are experiencing difficultly making on time mortgage payments due to COVID-19, forbearance may be an option for you. Click the link below to learn more about your options.