Fraud prevention

We are committed to helping businesses in our community. Please contact your banker to with immediate questions for your specific situation.   

Scams and Your Business:

If you are a business owner, you spend a lot of time making sure your business runs smoothly. And there's a lot you can do to protect your reputation and your bottom line.

Be Tech-Savvy. Scammers are skilled at making emails and websites look legitimate. Carefully consider before clicking on links or opening attachments.  Be sure to double-check URL's, especially if the correspondence came to you unexpectedly.

Know Your Vendors and Clients. Before you do business with someone, be sure you've done your homework.  An internet search or word-of-mouth reference could save you from headaches down the road.

Train Your Staff.  It's been said that an ounce of prevention is worth a pound of cure.  Making sure your employees are trained on some simple tips and tricks - like conducting customer call backs to verify identity - can prevent your business from falling victim to a scam.

Check out this helpful guide to make sure your business is doing everything possible to avoid scammers.


Cybersecurity:
Cybercriminals target companies of all sizes.  Here are some quick tips on how to be sure your business is staying Cybersafe!

  • Update your software, secure your files and consider using Multifactor Authentication.
  • Train your staff on how Phishing works and what they can do to help fend off scammers.
  • Never click on links if you don't know for sure who the sender is. 
For more ideas on how to keep your business safe, check out this helpful guide!


Preventing Wire & ACH Fraud:
Business are also subject to potential Wire and Automated Clearing House (ACH) fraud.  Below are some best practices we encourage our clients to employ:

  • Never trust or make changes to Wire or ACH instructions when sent and requested by email.  Cybercriminals are attempting to hack email accounts and sending emails with fraudulent Wire and ACH instructions.  These emails are both convincing and sophisticated.  
  • Always independently confirm Wire or ACH instructions in person or by telephone.  Use a trusted and verified email or phone number when making a confirmation.
  • Never send money automatically without double-checking that the Wire or ACH instructions are correct.
  • Always communicate verbally to others within your company to confirm any changes to any electronic payment instructions.
  • Use Dual-control to reduce risk. Having more than one person involved in initiating and sending the electronic payment can help you to avoid becoming a victim of fraud.
Protections we offer your business:
ACCESSbank is here to ensure you have access to the tools you need to protect your business. Whether its check and ACH Positive Pay you need, or real-time account updates. We are here to assist you!

Positive Pay

  • Fraud detection service to help reduce exposure against Check and ACH fraud
  • Monitor and detect unauthorized payments
  • Receive email notifications of unauthorized suspect fraud
  • Be in control by deciding to pay or return exception items
LEARN MORE ABOUT POSITIVE PAY

Notifi

Notifi lets you know the moment something important happens in your personal or business accounts by instantly sending you a message via text*, email, push notifications to your smartphone,  or to your Business Online Banking message center.

With Notifi you'll always know exactly what's happening with your money, and you can watch for suspicious activity. ACCESSbank is now offering this free service to all customers.


Fraud Alert Text Messaging

We've expanded our fraud services with text alerts. If we have your mobile number, our Visa® Fraud Center will start sending you text alerts if there is any suspicious activity on your card. Below is some additional information to be aware of:
  • This text alert will always be from a 5-digit number and not a 10-digit number resembling a phone number.
  • The text number for our SMS service is 37268.
  • We will never ask for your PIN or the 3-digit security number on the back of your card. 
If you'd like to provide us with your mobile number so we can send you fraud text alerts, please contact us today.


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